Privacy Policy

Your privacy matters to us. This page explains how Maahi Fashion handles customer information.

Information We Collect

We may collect your name, email, mobile number, address, order details, and payment status to process orders and support requests.

How We Use Information

Customer information is used for account management, order delivery, OTP verification, support, invoices, and service improvement.

Data Safety

We use reasonable security practices and do not sell personal customer information to third parties.

Privacy Policy

Maahi Fashion Privacy Policy

Your privacy is important to us. This policy explains how Maahi Fashion collects, uses, protects, and manages your personal information.

1. Introduction

Welcome to Maahi Fashion. We respect your privacy and are committed to protecting the personal information you share with us while using our website, placing orders, creating an account, or contacting our support team.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy. This policy applies to all visitors, customers, and users of Maahi Fashion.

2. Information We Collect

We may collect personal information such as your name, mobile number, email address, billing address, shipping address, order details, payment status, and account login information.

We may also collect non-personal information such as browser type, device information, IP address, pages visited, product views, and website usage activity to improve our services and shopping experience.

3. How We Use Your Information

Maahi Fashion uses your information to process orders, deliver products, confirm payments, provide customer support, manage your account, send order updates, improve website performance, and offer a better shopping experience.

We may also use your contact information to send important updates, promotional offers, new collection alerts, festive discounts, or service-related notifications.

4. Order & Delivery Information

Your name, phone number, address, and order details may be shared with trusted delivery partners only for shipping and delivery purposes. This helps us ensure your order reaches you safely and on time.

Please make sure your delivery details are correct. Maahi Fashion is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

5. Payment Information

We do not store sensitive payment details such as card numbers, CVV, UPI PIN, or banking passwords. Online payments are processed through secure payment gateways and banking partners.

Payment-related information may be used only to confirm transaction status, process refunds, resolve payment issues, or maintain order records.

6. Account Security

Customers are responsible for keeping their account login details confidential. You should not share your password, OTP, or account access with anyone.

If you notice any unauthorized activity in your account, please contact Maahi Fashion immediately so we can assist you with the required support.

7. Cookies & Website Tracking

Our website may use cookies and similar technologies to remember user preferences, improve website performance, understand customer behavior, manage cart activity, and provide a smoother shopping experience.

You can choose to disable cookies from your browser settings, but some website features may not work properly without cookies.

8. Sharing of Information

Maahi Fashion does not sell, rent, or trade your personal information to third parties. We may share your information only with trusted service providers such as delivery partners, payment gateways, website hosting providers, technical support teams, or legal authorities when required.

Information is shared only when necessary to complete services, comply with legal requirements, prevent fraud, or protect our customers and business.

9. Marketing Communication

With your contact details, we may send you updates about new arrivals, discounts, offers, festive collections, order updates, and promotional messages related to Maahi Fashion.

You may choose to unsubscribe or request removal from marketing communication by contacting our support team.

10. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. Our website uses secure practices to maintain customer privacy and safe shopping.

However, no online platform can guarantee 100% security. Customers are advised to use strong passwords and avoid sharing sensitive information with unknown persons.

11. Data Retention

We may retain your personal information for as long as necessary to complete orders, maintain business records, provide customer support, process returns or refunds, comply with legal obligations, and improve our services.

If you wish to delete or update your account information, you may contact our support team for assistance.

12. Customer Rights

Customers may request access, correction, update, or deletion of their personal information, subject to legal and business requirements. You may also request clarification about how your data is used.

To make a privacy-related request, please contact Maahi Fashion using the contact information provided below.

13. Third-Party Links

Our website may contain links to third-party websites, payment gateways, delivery tracking pages, or social media platforms. Maahi Fashion is not responsible for the privacy policies, content, or security practices of third-party websites.

Customers are advised to review the privacy policies of those third-party platforms before sharing personal information.

14. Children’s Privacy

Maahi Fashion does not knowingly collect personal information from children. If any minor uses our website, it should be under the guidance and supervision of a parent or guardian.

If we discover that personal information from a child has been provided without proper consent, we may remove such information from our records.

15. Fraud Prevention

We may use customer information to detect, prevent, and investigate fraudulent transactions, fake orders, payment misuse, unauthorized access, or activities that may harm Maahi Fashion or its customers.

16. Changes to Privacy Policy

Maahi Fashion reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page. Continued use of our website after updates means you accept the revised policy.

Contact Information

For privacy-related questions, data update requests, account concerns, or support, please contact us:

  • Maahi Fashion
  • H-47, Sector 63, Noida, Uttar Pradesh - 201301
  • Mobile: +91 9650400616
  • Email: support@maahi.fashion
  • Website: maahi.fashion